If you have any questions about our privacy policy, or if you need further information, please feel free to contact us by email: info@harmonytravel.jp
Japan Harmony Travel pays our highest respect to our visitor’s privacy. This section outlines what types of personal information we collect and how the information is used within the company.
Personal Information
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP
- Postal code, City
- Cookies and Usage Data
We will use personal information for the following purposes.
1) To respond to inquiries from customers
2) To start planning your trip
3) To provide you with the appropriate information, customer care, and support.
4) To provide appropriate information to staff, guides, restaurants, experts, and experience providers.
5) To collect feedback and opinions from customers for improvement of our services.
【Sensitive Personal Data】
*We share sensitive personal data such as dietary requirements, allergies, medical information, and religious beliefs with appropriate staff, professionals, and guides.
* We share height, clothing size, shoe size, and other information required for specific travel experiences.
* We share credit card information if certain restaurants/travel experience policies require a credit card on file to make a reservation.
* We will use your bank account information for refunds.
* We keep scanned passport data in case of emergency.
【Retention of Information】
We will retain your personal information only for as long as necessary. For example, we delete passport, bank, and credit card information within two weeks after you have completed your trip with us. However, we are required to retain certain records for legal reasons, such as issues of invoices. These data will be stored and used in accordance with our legal requirements.
【Links to Other Sites】
Our site may contain links to other sites that are not operated by us. When you click on a third-party link, you will be directed to that third party’s site. We strongly recommend that you review the privacy policies of all sites that you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
【Cookies】
This website uses cookies to make it more convenient for the visitor to use. A “cookie” is a technology that allows a web server to identify a visitor’s computer. If the user disables the function of cookies, parts of our services may not be available.
【Updates on our Private Policy】
We may make changes to this privacy policy from time to time. We will publish the updated version accordingly on the website when such changes are made.
【Safety Management】
This site uses an encrypted communication technology called SSL (Secure Socket Layer) that encrypts and transmits information over the Internet.
■Disclosure■
【Affiliate Program Participation】
The Japan Harmony Travel website may engage in affiliate marketing programs such as Amazon, Booking.com, and Google AdSense. Affiliate advertising programs are designed to provide sites with a means of earning advertising fees through advertisements and links to their sites. Our website will feature customized links provided by Amazon, Booking.com, and Google AdSense to track referrals to their website. This program utilizes cookies to track visits to allocate commissions on these sales. This website may receive a small commission of between 3% to 10% of the sales. There will be no additional charges, and you will pay the same amount as visiting the site directly.
While we do engage in affiliate marketing, we are not responsible for the actions of such advertisers, affiliate partners, or sponsors. If you purchase a product or service from a link on our website, you will need to work directly with that company to resolve any issues. Any claims or representations regarding products or services must be verified with the supplier in question.
■Disclaimers■
We are not responsible for any accidents that may occur during the tour or experience, nor for any damages caused by the guest’s negligence. We reserve the right to make changes to the activities and tours listed on our site without notice due to weather conditions, availability, or other factors that are subject to change. We may provide links to other companies, search engines, and affiliate links from this website. In this case, our site does not guarantee the products of the outside links.